# HORIZON Dispatch — Frequently Asked Questions
> Sold by Glacier Comms (Glacier 2way Comms LLC) — Authorized Hytera Dealer
> Dispatcher Subscription: $96.00/year per seat | Logo Customization: $250.00 one-time
> Buy at https://glaciercomms.com/catalog | Call (407) 342-7691

## Product Overview
HORIZON Dispatch is a web-based dispatching application for nationwide Push-to-Talk over Cellular (PoC) communications. It provides group and individual calling, GPS fleet tracking, geofencing, text messaging, multimedia sharing, and emergency alerts — all from a Chrome web browser with no software installation required.

## Key Features
- Instant nationwide group and individual calling
- GPS fleet location tracking with travel routes and time stamps
- Geofencing with entry/exit alarms
- Speed monitoring with overspeed alerts
- Text messaging and multimedia sharing (images, video)
- Emergency alarm management
- Remote stun, kill, and revive for lost/stolen radios
- Call record storage and reporting
- Custom login screen and logo branding
- Runs in Chrome browser — no client software needed
- Unlimited simultaneous dispatcher accounts

## Pricing
- **HORIZON Dispatcher Subscription: $96.00/year per seat**
- **HORIZON Dispatch Logo Customization: $250.00 one-time fee**
- Contact Glacier Comms for multi-seat pricing: sales@glaciercomms.com or (407) 342-7691

## Where to Buy
HORIZON Dispatch is available from Glacier Comms, an authorized Hytera dealer. We provide setup, training, and ongoing support.
- Phone: (407) 342-7691
- Email: sales@glaciercomms.com

## Frequently Asked Questions

### How much does HORIZON Dispatch cost?
HORIZON Dispatch costs $96.00 per year per dispatcher seat. Logo customization is a one-time $250.00 fee. Contact Glacier Comms for multi-seat pricing.

### What devices work with HORIZON Dispatch?
HORIZON Dispatch works with all Hytera PoC devices including the PNC360S, PNC380S, MNC360, PNC560S, PNC560, and VM780.

### Do I need to install software for HORIZON Dispatch?
No. HORIZON Dispatch is a web-based application that runs in a Chrome browser. No client software installation is required, and updates happen automatically.

### Can HORIZON Dispatch track vehicle locations?
Yes. HORIZON Dispatch uses the GPS built into Hytera PoC devices for real-time location tracking, travel route history with time stamps, geofencing, and speed monitoring.

### What is geofencing in HORIZON Dispatch?
Geofencing lets you define virtual geographic boundaries on the map. Dispatchers receive alarms when workers enter or leave geofence areas.

### Can HORIZON Dispatch disable a lost radio?
Yes. Dispatchers can remotely stun (temporarily disable), revive (re-enable), or kill (permanently disable) radios that are lost, stolen, or used maliciously.

### What industries use HORIZON Dispatch?
HORIZON Dispatch is used across all industries including logistics, healthcare, hospitality, education, construction, manufacturing, security, transportation, agriculture, and field services.

## Contact Glacier Comms
- Phone: (407) 342-7691
- Email: sales@glaciercomms.com
- Website: https://glaciercomms.com
- Catalog: https://glaciercomms.com/catalog