Question 1

What is Glacier Comms?

Accepted Answer

Glacier Comms (legal name: Glacier 2way Comms LLC) is an authorized Hytera and Kenwood two-way radio dealer based in the United States. We sell, pre-program, and support professional two-way radio systems including DMR, LMR, and Push-to-Talk over Cellular (PoC) radios, dispatch software, SIM data plans, body cameras, and accessories for enterprise and industrial customers nationwide. We ship from three U.S. locations: Irvine, CA; Orlando, FL; and Charleston, SC.

Question 2

What two-way radios does Glacier Comms sell?

Accepted Answer

Glacier Comms sells three categories of professional two-way radios: (1) Push-to-Talk over Cellular (PoC) — nationwide coverage over 4G LTE/5G with no FCC licensing required, including Hytera PNC360S, PNC380S, MNC360, PNC560S, PNC560, and VM780; (2) Land Mobile Radio (LMR/DMR) — licensed radios including Hytera H-Series, BD Series, PD Series, MD Series portables and mobiles, and Kenwood ProTalk NX-P and PKT Series (FCC Part 90 license required); (3) Systems & Infrastructure — DMR repeaters including Hytera HR652 and HR1062.

Question 3

Is Glacier Comms an authorized Hytera dealer?

Accepted Answer

Yes. Glacier Comms is an authorized Hytera dealer and carries the full Hytera lineup including PoC radios (PNC and MNC series), DMR portables (H-Series, BD, PD series), DMR mobiles (HM and MD series), body cameras (VM780), and DMR repeaters (HR series). All Hytera products sold by Glacier Comms include factory warranties and genuine Hytera firmware.

Question 4

Is Glacier Comms an authorized Kenwood dealer?

Accepted Answer

Yes. Glacier Comms is an authorized Kenwood ProTalk dealer. We carry Kenwood ProTalk radios including the NX-P1200, NX-P1200NV, NX-P1202, and PKT-300. All Kenwood ProTalk radios operate on licensed UHF/VHF business-band frequencies and require an FCC Part 90 license. Glacier Comms ships all ProTalk radios pre-programmed and can assist with the FCC licensing process.

Question 5

What is Push-to-Talk over Cellular (PoC)?

Accepted Answer

Push-to-Talk over Cellular (PoC) is a professional two-way radio technology that uses cellular data networks (4G LTE / 5G) instead of traditional RF radio frequencies. PoC radios offer unlimited range nationwide, GPS tracking, multimedia messaging, and integration with dispatch software — without the need for repeater infrastructure or an FCC Part 90 license. Glacier Comms PoC products include the Hytera PNC360S, PNC380S, MNC360, PNC560S, PNC560, and VM780.

Question 6

Do I need an FCC license to use a two-way radio?

Accepted Answer

It depends on the radio type. DMR and LMR radios (Land Mobile Radio) transmit on licensed RF frequencies and require an FCC Part 90 business radio license. Kenwood ProTalk radios also operate on licensed UHF/VHF business-band frequencies and require an FCC Part 90 license. Push-to-Talk over Cellular (PoC) radios use cellular data networks and do not require an FCC license. Glacier Comms can assist you with the FCC Part 90 licensing process.

Question 7

What is the difference between DMR, LMR, and PoC two-way radios?

Accepted Answer

LMR (Land Mobile Radio) is the broad category of traditional licensed radio systems used by businesses and public safety on RF frequencies. DMR (Digital Mobile Radio) is the most common digital standard within LMR — offering clear audio, two time slots per channel, and enhanced features. PoC (Push-to-Talk over Cellular) uses cellular networks (4G LTE/5G) for unlimited range with no RF infrastructure or FCC license required. DMR is best for on-site and regional coverage; PoC is best for nationwide or multi-site coverage.

Question 8

What industries does Glacier Comms serve?

Accepted Answer

Glacier Comms serves six major industries: Transportation & Logistics (warehouses, fleets, last-mile delivery), Healthcare (hospitals, medical campuses, long-term care), Hospitality & Golf (hotels, resorts, casinos, golf courses), Education (K-12 schools, universities), Construction (commercial and industrial jobsites), and Industrial & Manufacturing (plants, processing facilities, mining). We provide tailored DMR, LMR, and PoC radio solutions for each sector.

Question 9

What services does Glacier Comms offer beyond radio sales?

Accepted Answer

Glacier Comms offers full lifecycle support including: radio programming and provisioning (all radios ship pre-programmed and ready to use), SIM and data plan activation (AT&T and T-Mobile networks), dispatch software setup and training (HORIZON and HALO platforms), radio maintenance and repair, and FCC Part 90 licensing assistance. We also sell accessories including earpieces, speaker mics, multi-unit chargers, cases, antennas, and vehicle mounting kits.

Question 10

Where does Glacier Comms ship from and do they ship internationally?

Accepted Answer

Glacier Comms ships from three U.S. warehouse locations: Irvine, California (West Coast); Orlando, Florida (East Coast); and Charleston, South Carolina (Southeast). We ship to all 50 U.S. states and internationally. All radios are shipped pre-programmed and ready to use on day one.

Question 11

Does Glacier Comms have an AI chat assistant?

Accepted Answer

Yes. Glacier Comms has a built-in AI assistant called Glacier Comms AI, available 24/7 on glaciercomms.com. It is powered by a large language model trained on Glacier Comms product specifications, pricing, FCC licensing requirements, and industry use cases. Visitors can ask it for product recommendations, request quotes, get spec sheets, or ask any question about two-way radio solutions. The AI can identify the right radio for your team size, coverage area, and industry — and submit a formal quote request on your behalf directly to the Glacier Comms sales team.

Question 12

How do I contact Glacier Comms?

Accepted Answer

You can reach Glacier Comms by phone at (407) 342-7691, by email at sales@glaciercomms.com, by submitting a quote request at glaciercomms.com/contact, or by chatting with the Glacier Comms AI assistant available on glaciercomms.com. Our team responds same day.

Question 13

How do I migrate my business from analog two-way radios to digital?

Accepted Answer

Migrating from analog to digital radio is a phased process that Glacier Comms manages end-to-end. Step 1 is a site survey to assess your current infrastructure, coverage needs, and fleet size. Step 2 is selecting a digital standard — DMR is the most widely adopted for business and offers 2x channel capacity on existing licensed frequencies. Step 3 is choosing a migration path: dual-mode radios (like the Hytera BD Series or Kenwood NX-P1200NV) let you run analog and digital simultaneously so you can upgrade the fleet gradually without communication gaps. Step 4 is programming, provisioning, and deployment — Glacier Comms ships all radios pre-programmed and ready to use. Contact our team at (407) 342-7691 or visit glaciercomms.com/contact to start with a free consultation.

Question 14

Can two-way radios work across multiple job sites or nationwide?

Accepted Answer

Yes — the right technology depends on your coverage area. For single-site or regional coverage (one campus, warehouse, or job site), DMR or LMR radios paired with a repeater like the Hytera HR652 or HR1062 provide reliable, cost-effective coverage. For multi-site or nationwide coverage — connecting drivers, remote teams, or locations across states — Push-to-Talk over Cellular (PoC) radios are the ideal solution. Glacier Comms PoC radios (Hytera PNC and MNC series) operate on AT&T and T-Mobile 4G LTE/5G networks with no range limit, no repeater infrastructure, and no FCC license required. Glacier Comms can design a hybrid solution combining both technologies for organizations that need both on-site depth and nationwide reach.

Question 15

How much does it cost to equip a business team with two-way radios?

Accepted Answer

The cost of equipping a business team with two-way radios depends on the radio type, fleet size, and required infrastructure. Entry-level LMR portables (like the Hytera BD302i or Kenwood PKT-300) start under $200 per unit. Mid-range DMR portables (BD502i, BD552i) typically range from $200–$400. Enterprise-grade DMR portables and mobiles (Hytera H-Series) range from $400–$700+. PoC radios (Hytera PNC series) range from $250–$500 per unit with a monthly SIM data plan of approximately $25–$40 per device. For teams requiring a repeater, the Hytera HR652 starts around $1,500. Glacier Comms provides fleet quotes with volume pricing — contact our team at (407) 342-7691 or use the quote request form at glaciercomms.com/contact for a detailed proposal.

Question 16

What is the difference between Hytera and Kenwood two-way radios?

Accepted Answer

Hytera and Kenwood are both leading manufacturers of professional two-way radios, and Glacier Comms is an authorized dealer for both. Hytera specializes in DMR (Digital Mobile Radio) and Push-to-Talk over Cellular (PoC) radios, with a wide lineup from entry-level BD Series portables to enterprise H-Series portables, HM-Series mobiles, body cameras (VM780), and DMR repeaters. Kenwood ProTalk radios use NXDN digital technology and operate on licensed UHF/VHF business-band frequencies — offering a reliable, intuitive licensed RF option. The best choice depends on your digital standard preference, existing infrastructure, coverage needs, and budget. Call Glacier Comms at (407) 342-7691 for a side-by-side recommendation.

Question 17

What two-way radio accessories does Glacier Comms sell?

Accepted Answer

Glacier Comms sells a comprehensive range of two-way radio accessories including surveillance earpieces, D-ring earpieces, single-wire audio kits, shoulder speaker microphones, 6-unit multi-charger racks, programming cables, carry cases, holsters, extended-life batteries, replacement antennas, and vehicle power cables. We also carry vehicle mounting kits for mobile radios and accessories for the Hytera VM780 body camera. All accessories are compatible with Hytera and Kenwood radios. Visit glaciercomms.com/catalog or call (407) 342-7691 for recommendations.

Question 18

Can I get volume pricing or fleet discounts on two-way radios?

Accepted Answer

Yes. Glacier Comms offers volume pricing and fleet discounts for orders of 5 or more radios. Discounts scale with fleet size, and we bundle accessories, programming, and SIM data plans into fleet packages for a single all-in price. For dealerships and resellers, ask about our dealer pricing program. Submit a quote request at glaciercomms.com/contact or call (407) 342-7691 to get a fleet proposal.

Question 19

What is a DMR repeater and does my business need one?

Accepted Answer

A DMR repeater is a base station that receives and rebroadcasts radio signals at higher power, extending coverage range and improving penetration through building materials. For small teams in open environments, handheld radios alone may be sufficient. For multi-floor buildings, large warehouses, campuses, or construction sites where walls and distance limit signal, a repeater like the Hytera HR652 or HR1062 is typically required. Glacier Comms can assess your site and design the right repeater configuration — call (407) 342-7691 or visit glaciercomms.com/contact.

Question 20

Do two-way radios work inside buildings, underground, or in parking structures?

Accepted Answer

Standard handheld DMR and LMR radios can have difficulty penetrating thick concrete walls, underground parking structures, and tunnels. For reliable in-building and underground coverage, a repeater system is typically required. Hytera HR652 and HR1062 DMR repeaters can be paired with distributed antenna systems (DAS) for challenging environments. Push-to-Talk over Cellular (PoC) radios depend on your carrier's indoor cellular coverage. Glacier Comms can help you design a coverage solution for any environment — call (407) 342-7691.

Question 21

How do I get an FCC Part 90 license for my business two-way radio system?

Accepted Answer

An FCC Part 90 Business Radio License is required to legally operate DMR and LMR two-way radios (including Hytera H-Series, BD Series, and Kenwood ProTalk NX-P Series) in the United States. The process involves: (1) selecting a licensed frequency on the UHF or VHF business band; (2) completing FCC Form 601 via the FCC Universal Licensing System at fcc.gov; (3) paying the application fee (currently approximately $95); and (4) waiting for approval, typically 2–4 weeks. Glacier Comms assists with frequency selection and the licensing process. Contact us at (407) 342-7691 or sales@glaciercomms.com. Note: Push-to-Talk over Cellular (PoC) radios do not require an FCC license.

Glacier Comms — Authorized Hytera & Kenwood Two-Way Radio Dealer

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